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Customer Support

Welcome to TPBI UK's customer support page. Our support team is here to help you with any queries you may have. Whether you have a question about our products, shipping, or anything else, we're here to assist you. Contact us through the form below and we'll get back to you as soon as possible.

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Contact Us

Fill out the form below and we'll get back to you as soon as possible.

Thanks for Contacting Us!

Chat with Us

Have a question or need help? Our support team is available to chat with you. Click the button below to start a conversation.

Location

Our Locations

TPBI UK is based in the United Kingdom and serves customers worldwide. You can find our destination details below. 

UK

UNIT 1, Rosevale Business Park, Newcastle-under-Lyme, Staffordshire, ST5 7UB, United Kingdom

+44 (0) 1782 566243

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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